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Buying, restoring and managing Pro

Buy Pro

1. Open the app inside Canva. When you press a feature marked Pro, an upgrade panel opens.
2. Press Get Pro. The checkout page from Polar opens in a new tab. Polar is the merchant of record: it takes the payment, handles sales tax and sends your receipt.
3. After payment Polar emails you a licence key.
4. Back in the app, paste the key into the licence key field and press Activate licence. The panel then shows the Pro plan and the last four characters of your key.

The Get Pro button opens a checkout page, which Canva only allows from Canva in a web browser. On the Canva desktop or mobile apps, open the same design in Canva on the web to upgrade; your Pro plan then applies wherever you are signed in with the same Canva account.

Restore Pro

If you open the app on a new computer, in a new browser or after a reinstall, paste the same licence key and press Activate licence. A key already linked to your own Canva account is simply recognised again. If you cannot find the key, search your email for the Polar receipt, or use the link inside any Polar email to open your purchase.

Move Pro to another Canva account

A licence key belongs to one Canva account at a time. In the account that has it, open the app and press Deactivate this licence. Then sign in to the other account and activate the key there. Deactivating does not cancel your subscription.

Cancel or change your subscription

Use the manage-subscription link in your Polar receipt email. You can cancel at any time. When the subscription ends, the licence stops granting Pro; the app re-checks each licence about once a day, so the change can take up to a day to show. If Polar cannot be reached at that moment the app keeps your current plan and tries again shortly.

Prices

Prices are in US dollars and shown at checkout before you pay. A licence unlocks Pro in the one app it was bought for.

Help

Email contact@tidybutton.com.